Send your questions and feedback to the most relevant contact to help us get you the best response.

For enquiries relating to (this website) or the Department of Conservation, email or phone the most relevant contact listed below.

Regional enquiries

Contact your local DOC office who can best help you with regional enquiries.

Visitor and information centres can give you advice on the places you are visiting.

Report illegal activity

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Illegal activity includes:

  • illegal whitebaiting
  • vandalism of huts and tracks
  • removal of plants from reserves
  • killing or catching native wildlife
  • fishing in marine reserves
  • disturbing marine mammals.

More information about reporting illegal activity

Report sick, injured or dead wildlife

For 1–2 animals, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

For 3 or more animals, ring  the Ministry for Primary Industries (MPI) pest and disease hotline 0800 80 99 66.

For whale or dolphin strandings, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Report conservation emergencies

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Conservation emergencies include damaged and/or unsafe visitor facilities.

Call 111 for all fire and search and rescue emergencies.

Identifying species

We don't provide a species identification service. iNaturalist and other sites can help you identify a plant or animal species

Official Information Act requests

See Making an Official Information Act request.


For Great Walks booking enquiries contact the local visitor centre or email

For DOC campsites, huts, and lodges booking enquiries contact the local visitor centre or DOC office at the specific destination.

Media enquiries

For national and regional media enquiries contact our media and communications team.

Remedial payments for past employees

DOC has identified a number of payroll related issues which, over time, have resulted in employees receiving incorrect payments. The issues relate to entitlements under the Holidays Act 2003. 

Find out how to update your contact details if you were employed by DOC between May 2010 and July 2017.

Feedback about your visit

Tell us about your recent visit to a DOC destination.

Feedback about the website

Submit feedback online or email

Send us your photos: share photos you've taken of our huts, campsites, tracks or places - we may add them to our website.

General enquiries

Make a general enquiry online or contact National Office:

Whare Kaupapa Atawhai / Conservation House
PO Box 10420
Wellington 6143

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