Aoraki / Mt Cook National Park Visitor Centre
Image: Mike Langford | ©

Visitor centres

Introduction

Contact your nearest DOC visitor centre for the latest information and our best tips for your visit to New Zealand's conservation areas.

Highlights

COVID-19 precautions

The DOC Auckland Visitor Centre at Princes Wharf is closed. You can still contact a visitor centre ranger by email and phone.

All other DOC visitor centres are open and are following Ministry of Health guidelines. 

  • There is hand sanitiser at the door, and contactless payment is available.
  • Stay away if unwell.
  • Practise good hygiene.
  • Use the NZ COVID Tracer QR code.

More about DOC's reponse to COVID-19.

We have DOC visitor centres nationwide, staffed by DOC rangers with first-hand local knowledge about conservation places and activities. Visit us for local information, bookings, and hut tickets. 

Some i-SITEs and other visitor centres also provide DOC services. They are listed on this page.

If there is no DOC visitor centre in your region, search for an i-SITE.

Visitor centres are usually closed on public holidays. Contact the centre to confirm hours. 


Auckland

Tāmaki Makaurau / Auckland Visitor Centre
Phone:   +64 9 379 6476
Fax:   +64 4 471 1117
Email:   aucklandvc@doc.govt.nz
Address:   No physical address
Contact via email or phone
Postal Address:   PO Box 105 469
Auckland City 1143

Contact hours:
8 am – 12 pm, Monday, Tuesday, Thursday, Friday

If you need urgent help outside of those hours, contact Kaueranga Visitor Centre.


Bay of Plenty

Rotorua i-SITE Visitor Information Centre
Phone:   +64 7 351 7324
Fax:   +64 4 471 1117
Email:   rotoruavisitor@doc.govt.nz
Address:   1167 Fenton St
Rotorua
Postal Address:   Private Bag 3007
Rotorua

Rotorua i-SITE Visitor Information Centre

Open hours:
8:30 am – 5 pm daily

DOC staff present:
April – October: 9 am – 1 pm Monday to Friday
November – March: 9 am – 4 pm Monday to Saturday


Canterbury

Ōtautahi / Christchurch Visitor Centre
Phone:   +64 3 379 4082
Fax:   +64 4 471 1117
Email:   christchurchvc@doc.govt.nz
Address:   28 Worcester Boulevard
Christchurch 8013
Postal Address:   Private Bag 11089
Christchurch 8013

Open hours:
December to February: 9 am – 4:30 pm daily
March to November: 9 am – 4:00 pm daily

Arthur's Pass National Park Visitor Centre
Phone:   +64 3 318 9211
Fax:   +64 4 471 1117
Email:   arthurspassvc@doc.govt.nz
Address:   106 Main Westcoast Road
Arthur's Pass
Postal Address:   PO Box 51008
Arthur's Pass 7654

Open hours:
October to April: 8 am – 5 pm daily
May to September: 8:30 am – 4:30 pm daily

Aoraki / Mt Cook National Park Visitor Centre
Phone:   +64 3 435 1186
Fax:   +64 4 471 1117
Email:   mtcookvc@doc.govt.nz
Address:   1 Larch Grove
Aoraki/Mt Cook
Postal Address:   PO Box 5
Aoraki/Mt Cook 7946

Open hours:
November to April: 8:30 am – 5 pm daily
May to October: 8:30 am – 4:30 pm daily

Visit the Aoraki/Mount Cook National Park Visitor Centre


Central North Island

Tongariro National Park Visitor Centre
Phone:   +64 7 892 3729
Fax:   +64 4 471 1117
Email:   tongarirovc@doc.govt.nz
Address:   Whakapapa Village
State Highway 48
Mount Ruapehu
Postal Address:   PO Box 71029
Whakapapa Village
Mount Ruapehu 3951

Open hours:
October to April: 8 am – 5 pm daily
May to September: 8 am – 4:30 pm daily

Visit the Tongariro National Park Visitor Centre


Coromandel

Kauaeranga Visitor Centre
Phone:   +64 7 867 9080
Fax:   +64 4 471 1117
Email:   kauaerangavc@doc.govt.nz
Address:   995C Kauaeranga Valley Road
Thames 3577
Postal Address:   PO Box 343
Thames 3540

Open hours:

21 December 2020 to 29 January 2021: 8:30 am – 5 pm daily
30 January to 31 December 2021: 8:30 am – 4 pm daily

Visit the Kauaeranga Visitor Centre.


East Coast

Te Urewera Visitor Centre
Phone:   +64 6 837 3803
Email:   teureweravc@ngaituhoe.iwi.nz
Address:   Te Kura Whenua
6249 Lake Road/SH38
Waikaremoana 4195
Te Urewera
Postal Address:   Kaitawa DOC Mailshed
Kaitawa Village
RD 5
Wairoa 4195

Open hours:
8:00 am – 4:30 pm Monday to Friday


Fiordland

Te Rua-o-te-moko / Fiordland National Park Visitor Centre
Phone:   +64 3 249 7924
Fax:   +64 4 471 1117
Email:   fiordlandvc@doc.govt.nz
Address:   Fiordland National Park
Visitor Centre
Lakefront Drive
Te Anau 9600
Postal Address:   PO Box 29
Te Anau 9640

Summer hours

We're open 8:30 am to 4:30 pm Monday to Sunday from 2 October until the first Monday of June (Queen’s Birthday holiday).

Winter hours

We're open 9 am to 4 pm Monday to Saturday, from after first Monday of June (Queen’s Birthday holiday) to 1 October. 

Anzac Day 25 April

We're open 1 pm to 4.30 pm

Closed Christmas Day

We're closed Christmas Day.

Visit the Te Rua-o-te-moko / Fiordland National Park Visitor Centre


Nelson and Marlborough

Whakatū / Nelson Visitor Centre
Phone:   +64 3 546 9339
Fax:   +64 4 471 1117
Email:   nelsonvc@doc.govt.nz
Address:   Millers Acre/Taha o te Awa
79 Trafalgar Street
Nelson 7010
Postal Address:   Private Bag 5
Nelson 7042

Open hours:
Monday to Friday: 8:30 am – 5 pm
Saturday and Sunday: 9 am – 4 pm

Rotoiti / Nelson Lakes Visitor Centre
Phone:   +64 3 521 1806
Fax:   +64 4 471 1117
Email:   nelsonlakesvc@doc.govt.nz
Address:   View Road
St Arnaud
Postal Address:   PO Box 55
St Arnaud 7053

Open hours:
8 am – 4:30 pm daily
Closed:

  • 12 pm – 1 pm daily
  • Christmas Day
Other visitor centre providing DOC services

Golden Bay Visitor Centre


Otago

Dunedin Visitor Centre
Phone:   +64 3 474 3300
Fax:   +64 4 471 1117
Email:   dunedinvc@doc.govt.nz
Address:   50 The Octagon
Dunedin
Postal Address:   PO Box 5244
Moray Place
Dunedin 9058

Open hours:
Monday to Friday: 8:30 am – 6 pm
Saturday and Sunday: 8:45 am – 6 pm
Public holidays: 9 am – 5 pm

Tititea / Mount Aspiring National Park Office
Phone:   0272696871
Fax:   03 4437660
Email:   wanakavc@doc.govt.nz
Address:   1 Ballantyne Road
Wanaka 9305
Postal Address:   PO Box 93
Wanaka 9343

Open hours:
November to April: 8 am – 5 pm daily
May to October: Monday to Friday 8:30 am – 5 pm, Saturday 9.30am to 4pm and Sunday closed

Closed

  • 12 pm – 12:30 pm daily
  • Christmas Day
Whakatipu-wai-Māori / Queenstown Visitor Centre
Phone:   +64 3 442 7935
Fax:   +64 4 471 1117
Email:   queenstownvc@doc.govt.nz
Address:   50 Stanley Street
Queenstown
9300
Postal Address:   PO Box 811
Queenstown 9348

Open hours:
November to April: 8:30 am – 5 pm daily
May to October: 8:30 am – 4:30 pm Monday – Saturday, closed Sunday
Anzac Day 25 April: 1 pm – 5 pm
Open on public holidays, except Christmas Day

Visit the Queenstown Visitor Centre


Southland

Rakiura National Park Visitor Centre
Phone:   +64 3 219 0009
Fax:   +64 4 471 1117
Email:   stewartisland@doc.govt.nz
Address:   15 Main Road
Oban
Postal Address:   PO Box 3
Rakiura/Stewart Island 9846

Open hours Monday to Friday:
8:30 am – 4:30 pm all year round

Weekend hours (Saturday and Sunday):
December to March, 8:30 am – 5 pm
April to May, 9 am – 4 pm
June to September, 10 am – 2 pm
October and November,  9 am – 4 pm

Public holidays (except Christmas day): 9 am – 4 pm or as indicated on front door

Closed Christmas Day

Visit the Rakiura National Park Visitor Centre


Taranaki

Egmont National Park Visitor Centre
Phone:   +64 6 756 0990
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   2879 Egmont Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340

Open hours:
December to April: 8 am – 4.30 pm daily
May to November: 8:30 am – 4 pm daily
Closed Christmas Day

Dawson Falls Visitor Centre
Phone:   +64 27 443 0248
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   Manaia Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340

Open hours:

  • 9 am to 4 pm, Thursday to Sunday all year round.
  • Sometimes open on public holidays depending on staff availability.


Wellington

Kapiti Wellington Visitor Centre
Phone:   +64 4 384 7770
Fax:   +64 4 471 1117
Email:   wellingtonvc@doc.govt.nz
Address:   18 - 32 Manners Street
Wellington
6011
Postal Address:   PO Box 10420
The Terrace
Wellington 6143

Open hours:
9:30 am – 4 pm Monday to Friday

After winter the hours will be 8:30 am to 4:30 pm.


West Coast

Paparoa National Park Visitor Centre
Phone:   +64 3 731 1895
Fax:   +64 4 471 1117
Email:   paparoavc@doc.govt.nz
Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873
Postal Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873

Open hours:

April – November: 9 am – 4:30 pm daily
December – March: 9 am – 5 pm daily

Westland Tai Poutini National Park Visitor Centre
Phone:   +64 3 752 0360
Fax:   +64 4 471 1117
Email:   westlandnpvc@doc.govt.nz
Address:   69 Cron Street
Franz Josef Glacier 7856
Postal Address:   PO Box 14
Franz Josef Glacier 7856

Open hours:
8:30 am – 5 pm daily

Visit the Westland Tai Poutini National Park Visitor Centre

Awarua / Haast Visitor Centre
Phone:   +64 3 750 0809
Fax:   -
Email:   haastvc@doc.govt.nz
Address:   Haast Junction
Corner SH6 and Jackson Bay Road
Haast
South Westland
Postal Address:   PO Box 50
Haast 7844

Open hours:
October to March: 9 am – 5 pm daily
April to September: 9 am – 4:30 pm daily

Back to top