Aoraki / Mt Cook National Park Visitor Centre

Image: Mike Langford | ©

Visitor centres

Introduction

Contact your nearest DOC visitor centre for the latest information and our best tips for your visit to New Zealand's conservation areas.

Highlights

DOC visitor centres

There are 19 DOC visitor centres nationwide, staffed by DOC rangers with first-hand, in-depth local knowledge about conservation places and activities. 

i-SITEs and other visitor centres

The i-SITEs and other visitor information centres listed here can help with local DOC information, bookings and hut tickets.

COVID-19 precautions

The DOC Auckland Visitor Centre at Princes Wharf is closed. You can still contact a visitor centre ranger by email and phone.

All other DOC visitor centres are open and are following Ministry of Health guidelines. 

  • There is hand sanitiser at the door, and contactless payment is available.
  • Stay away if unwell.
  • Practise good hygiene.
  • Use the NZ COVID Tracer QR code.

More about DOC's reponse to COVID-19.

 

Reset

 


Auckland

Tāmaki Makaurau / Auckland Visitor Centre
Phone:   +64 9 379 6476
Fax:   +64 4 471 1117
Email:   aucklandvc@doc.govt.nz
Address:   Shop2, Shed 19, Princes Wharf
137 Princes Wharf
Auckland 1010
Postal Address:   PO Box 105 469
Auckland City 1143

Contact hours:
9.00 am – 5.00 pm daily

Auckland Visitor Centre is closed. You can still contact staff by email and phone.

For booking cancellations and refunds for the Auckland region, email the Auckland Visitor Centre. For the Northland region contact the Whangarei DOC Office whangarei@doc.govt.nz.


Bay of Plenty

Rotorua i-SITE Visitor Information Centre
Phone:   +64 7 351 7324
Fax:   +64 4 471 1117
Email:   rotoruavisitor@doc.govt.nz
Address:   1167 Fenton St
Rotorua
Postal Address:   Private Bag 3007
Rotorua

Rotorua i-SITE Visitor Information Centre

Open hours:
8:30 am – 5:00 pm daily

DOC staff present:
April – October: 9:00 am – 1:00 pm Monday to Friday
November – March: 9:00 am – 4:00 pm Monday to Saturday

i-SITEs and other information centres in Bay of Plenty


Canterbury

Ōtautahi / Christchurch Visitor Centre
Phone:   +64 3 379 4082
Email:   christchurchvc@doc.govt.nz
Address:   31 Nga Mahi Road
Sockburn
Christchurch 8042

Note temporary change of location. 

Open hours:
9:00 am – 4:30 pm Monday to Friday
(Closed 12:00 – 12:30 pm during winter)

Arthur's Pass National Park Visitor Centre
Phone:   +64 3 318 9211
Fax:   +64 4 471 1117
Email:   arthurspassvc@doc.govt.nz
Address:   106 Main Westcoast Road
Arthur's Pass
Postal Address:   PO Box 51008
Arthur's Pass 7654

Open hours:
October to April: 8:00 am – 5:00 pm daily
May to September: 8:30 am – 4:30 pm daily

Aoraki / Mt Cook National Park Visitor Centre
Phone:   +64 3 435 1186
Fax:   +64 4 471 1117
Email:   mtcookvc@doc.govt.nz
Address:   1 Larch Grove
Aoraki/Mt Cook
Postal Address:   PO Box 5
Aoraki/Mt Cook 7946

Open hours:
October to April: 8:30 am – 5:00 pm daily
May to September: 8:30 am – 4:30 pm daily

Visit the Aoraki/Mount Cook National Park Visitor Centre


Central North Island

Tongariro National Park Visitor Centre
Phone:   +64 7 892 3729
Fax:   +64 4 471 1117
Email:   tongarirovc@doc.govt.nz
Address:   Whakapapa Village
State Highway 48
Mount Ruapehu
Postal Address:   PO Box 71029
Whakapapa Village
Mount Ruapehu 3951

Open hours:
October to April: 8:00 am – 5:30 pm daily
May to September: 8:00 am – 4:30 pm daily

Visit the Tongariro National Park Visitor Centre


Coromandel

Kauaeranga Visitor Centre
Phone:   +64 7 867 9080
Fax:   +64 4 471 1117
Email:   kauaerangavc@doc.govt.nz
Address:   995C Kauaeranga Valley Road
Thames 3577
Postal Address:   PO Box 343
Thames 3540

Open hours:
Weekend before Christmas to weekend after 6 February: 8:30 am – 5:00 pm daily
Weekend after 6 February to weekend before Christmas: 8:30 am – 4:00 pm daily

Visit the Kauaeranga Visitor Centre


East Coast


i-SITEs and other information centres in East Coast
Te Urewera Visitor Centre
Phone:   +64 6 837 3803
Email:   teureweravc@ngaituhoe.iwi.nz
Address:   Te Kura Whenua
6249 Lake Road/SH38
Waikaremoana 4195
Te Urewera
Postal Address:   Kaitawa DOC Mailshed
Kaitawa Village
RD 5
Wairoa 4195

Open hours:
8:00 am – 4:30 pm Monday to Friday


Fiordland

Te Rua-o-te-moko / Fiordland National Park Visitor Centre
Phone:   +64 3 249 7924
Fax:   +64 4 471 1117
Email:   fiordlandvc@doc.govt.nz
Address:   Fiordland National Park
Visitor Centre
Lakefront Drive
Te Anau 9600
Postal Address:   PO Box 29
Te Anau 9640

Open hours:
May to Labour Weekend: 8:30 am to 4:30 pm daily, closed 1:00 – 2:00 pm
Tuesday after Labour weekend to April: 8:00 am – 5:00 pm daily
Christmas Day: 8:30 – 11:30 am

Visit the Te Rua-o-te-moko / Fiordland National Park Visitor Centre


Marlborough

Whakatū / Nelson Visitor Centre
Phone:   +64 3 546 9339
Fax:   +64 4 471 1117
Email:   nelsonvc@doc.govt.nz
Address:   Millers Acre/Taha o te Awa
79 Trafalgar Street
Nelson 7010
Postal Address:   Private Bag 5
Nelson 7042

Open hours:
Monday to Friday 8:30 am – 5:00 pm Monday to Friday
Saturday and Sunday 9:00 am – 4:00 pm Saturday and Sunday

i-SITEs and other information centres in Marlborough


Nelson

Whakatū / Nelson Visitor Centre
Phone:   +64 3 546 9339
Fax:   +64 4 471 1117
Email:   nelsonvc@doc.govt.nz
Address:   Millers Acre/Taha o te Awa
79 Trafalgar Street
Nelson 7010
Postal Address:   Private Bag 5
Nelson 7042

Open hours:
Monday to Friday 8:30 am – 5:00 pm Monday to Friday
Saturday and Sunday 9:00 am – 4:00 pm Saturday and Sunday

Rotoiti / Nelson Lakes Visitor Centre
Phone:   +64 3 521 1806
Fax:   +64 4 471 1117
Email:   nelsonlakesvc@doc.govt.nz
Address:   View Road
St Arnaud
Postal Address:   PO Box 55
St Arnaud 7053

Open hours:
8:00 am – 4:30 pm daily
May to Labour Weekend: 9:00 am – 4:00 pm

i-SITEs and other information centres in Nelson


Otago

Dunedin Visitor Centre
Phone:   +64 3 474 3300
Fax:   +64 4 471 1117
Email:   dunedinvc@doc.govt.nz
Address:   50 The Octagon
Dunedin
Postal Address:   PO Box 5244
Moray Place
Dunedin 9058

Open hours:
Monday to Friday: 8:30 am – 6:00 pm
Saturday and Sunday: 8:45 am – 6:00 pm
Public holidays: 9:00 am – 5:00 pm

Tititea / Mount Aspiring National Park Visitor Centre
Phone:   0272696871
Fax:   03 4437660
Email:   mtaspiringvc@doc.govt.nz
Address:   1 Ballantyne Road
Wanaka 9305
Postal Address:   PO Box 93
Wanaka 9343

Open hours:
November to April: 8:00 am – 5:00 pm daily
May to October: Monday to Friday 8:30 am – 5:00 pm, Saturday and Sunday closed
(Closed 12:00 – 12:30 pm daily)

Whakatipu-wai-Māori / Queenstown Visitor Centre
Phone:   +64 3 442 7935
Fax:   +64 4 471 1117
Email:   queenstownvc@doc.govt.nz
Address:   50 Stanley Street
Queenstown
9300
Postal Address:   PO Box 811
Queenstown 9348

Open hours:
November to April: 8:30 am – 5:00 pm daily
May to October: 8:30 am – 4:30 pm daily
Anzac Day 25 April: 1:00 pm – 5:00 pm

Visit the Queenstown Visitor Centre


Southland

Rakiura National Park Visitor Centre
Phone:   +64 3 219 0009
Fax:   +64 4 471 1117
Email:   stewartisland@doc.govt.nz
Address:   15 Main Road
Oban
Postal Address:   PO Box 3
Rakiura/Stewart Island 9846

Open hours:
April to October: Monday to Friday: 8:30 am – 4:30 pm
Saturday and Sunday: April and May 9:00 am – 4:00 pm, June to September 10:00 am – 2:00 pm
Public holidays: 9:00 am – 4:00 pm or as indicated on front door

Visit the Rakiura National Park Visitor Centre


Taranaki

Egmont National Park Visitor Centre
Phone:   +64 6 756 0990
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   2879 Egmont Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340

Open hours:
Labour Weekend to end of April: 8:00 am – 4:00 pm daily
May to Labour Weekend: Open daily 8:30 am – 4:00 pm daily

Dawson Falls Visitor Centre
Phone:   +64 27 443 0248
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   Manaia Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340

Open hours:
Thursday to Sunday: 9:00 am – 4:00 pm
Public holidays and school holidays: 9:00 am – 4:00 pm daily


Wellington

Kapiti Wellington Visitor Centre
Phone:   +64 4 384 7770
Fax:   +64 4 471 1117
Email:   wellingtonvc@doc.govt.nz
Address:   18 - 32 Manners Street
Wellington
6011
Postal Address:   PO Box 10420
The Terrace
Wellington 6143

Open hours:
8:30 am – 4:30 pm Monday to Friday

 


West Coast

Paparoa National Park Visitor Centre
Phone:   +64 3 731 1895
Fax:   +64 4 471 1117
Email:   paparoavc@doc.govt.nz
Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873
Postal Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873

Open hours:
1 March to 30 April: 8:30 am – 5 pm daily
1 May – 30 September: 9 am – 4.30 pm daily
1 October – 30 November: 9 am – 5 pm daily
1 December – 28 February: 8:30 am – 6 pm daily

Westland Tai Poutini National Park Visitor Centre
Phone:   +64 3 752 0360
Fax:   +64 4 471 1117
Email:   westlandnpvc@doc.govt.nz
Address:   69 Cron Street
Franz Josef Glacier 7856
Postal Address:   PO Box 14
Franz Josef Glacier 7856

Open hours:
8.30 am – 5 pm daily

Visit the Westland Tai Poutini National Park Visitor Centre

Awarua / Haast Visitor Centre
Phone:   +64 3 750 0809
Fax:   -
Email:   haastvc@doc.govt.nz
Address:   Haast Junction
Corner SH6 and Jackson Bay Road
Haast
South Westland
Postal Address:   PO Box 50
Haast 7844

Open hours:
October to March: 9:00 am – 6:00 pm daily
April to September: 9:00 am – 4:30 pm daily

i-SITEs and other information centres in West Coast
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