Aoraki / Mt Cook National Park Visitor Centre
Image: Mike Langford ©

Visitor centres

Introduction

Contact your nearest DOC visitor centre for the latest information and our best tips for your visit to New Zealand’s conservation areas.

Highlights

DOC visitor centres

There are 19 DOC visitor centres nationwide, staffed by DOC rangers with first-hand, in-depth local knowledge about conservation places and activities. Most visitor centres have a retail shop with a great range of conservation related products.

Come and see us for help to plan and prepare for your outdoor adventures. 

DOC visitor centres are open every day except Christmas Day, with seasonal variations by location as indicated. 

i-SITEs and other visitor centres

Many i-SITEs and other visitor information centres can help with local DOC information, bookings and hut tickets.

Highlights

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Auckland

Tāmaki Makaurau / Auckland Visitor Centre
Phone:   +64 9 3796476
Fax:   +64 4 471 1117
Email:   aucklandvc@doc.govt.nz
Address:   Co-located with the Auckland i-SITE
Shed 19 Princes Wharf
137 Quay Street
Auckland 1010
Postal Address:   PO Box 105 469
Auckland City 1143
 
Open hours

9:00 am – 4:30 pm daily

Note: Bookings and hut tickets are also available at Bivouac Outdoor, 210 Queen Street.

Coromandel

Kauaeranga Visitor Centre
Phone:   +64 7 867 9080
Fax:   +64 4 471 1117
Email:   kauaerangavc@doc.govt.nz
Address:   995C Kauaeranga Valley Road
Thames 3577
Postal Address:   PO Box 343
Thames 3540
 
Open hours

Weekend before Christmas to weekend after 6 February: 8:30 am – 5:00 pm daily
Weekend after 6 February to weekend before Christmas: 8:30 am – 4:00 pm daily

Points of interest

Find out about Coromandel Forest Park and Kauaeranga Valley campgrounds, walks, swimming, and kauri logging history.

Visit the Kauaeranga Visitor Centre

Bay of Plenty

Rotorua i-SITE Visitor Information Centre
Phone:   +64 7 351 7324
Fax:   +64 4 471 1117
Email:   rotoruavisitor@doc.govt.nz
Address:   1167 Fenton St
Rotorua
Postal Address:   Private Bag 3007
Rotorua
 

Rotorua i-SITE Visitor Information Centre

Points of interest

DOC information and bookings. Sells hut passes.

East Coast

Te Urewera Visitor Centre
Phone:   +64 6 837 3803
Fax:   +64 4 471 1117
Email:   teureweravc@doc.govt.nz
Address:   6249 Lake Road/SH38
Te Urewera 4195
Postal Address:   Kaitawa Mailshed
Kaitawa Village
RD 5
Wairoa 4195
 
Points of interest

Lake Waikaremoana Great Walk bookings, boat hire, hunting permits.

Central North Island

Tongariro National Park Visitor Centre
Phone:   +64 7 892 3729
Fax:   +64 4 471 1117
Email:   tongarirovc@doc.govt.nz
Address:   Co-located with the Whakapapa i-SITE
Whakapapa Village
State Highway 48
Mount Ruapehu
Postal Address:   PO Box 71029
Whakapapa Village
Mount Ruapehu 3951
 
Open hours

Labour weekend to end of April: 8:00 am – 5:00 pm daily
May to the Friday before Labour weekend: 8:00 am – 4:30 pm daily

Points of interest

Find out about activities and conservation efforts in the park, Tongariro Alpine Crossing and Tongariro Northern Circuit Great Walk, buy hut tickets and make reservations, check weather and safety information.

Visit the Tongariro National Park Visitor Centre

Ruapehu i-SITE Visitor Information Centre
Phone:   +64 6 385 8427
Fax:   +64 4 471 1117
Email:   ohakune@i-SITE.org
Address:   54 Clyde Street
Ohakune 4625
Postal Address:   54 Clyde Street
Ohakune 4625
 

Ruapehu i-SITE Visitor Information Centre

Taranaki

Egmont National Park Visitor Centre
Phone:   +64 6 756 0990
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   2879 Egmont Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340
 
Open hours

Labour Weekend to end of April: 8:00 am – 4:00 pm daily
May to Labour Weekend: Open daily 8:30 am – 4:00 pm daily

Points of interest

Walks, mountain history, geology, volcanology, flora and fauna information. Cafe open daily. Konini Lodge bookings

DOC Dawson Falls Visitor Centre 

Dawson Falls Visitor Centre
Phone:   +64 27 443 0248
Fax:   +64 4 471 1117
Email:   egmontvc@doc.govt.nz
Address:   Manaia Rd
Egmont National Park
Postal Address:   PO Box 462
New Plymouth 4340
 
Open hours

Thursday to Sunday 9:00 am – 4:00 pm
Public holidays and school holidays 9:00 am – 4:00 pm daily

Wellington

Kapiti Wellington Visitor Centre
Phone:   +64 4 384 7770
Fax:   +64 4 471 1117
Email:   wellingtonvc@doc.govt.nz
Address:   18 - 32 Manners Street
Wellington
6011
Postal Address:   PO Box 10420
The Terrace
Wellington 6143
 
Open hours

Monday to Friday 9:00 am – 5:00 pm
Saturday 10:00 am – 3:30 pm

Points of interest

Find out about local recreation activities such as Kapiti and Matiu Somes Islands as well as nationwide information.

Picton

Picton i-SITE Visitor Information Centre

Nelson

Whakatū / Nelson Visitor Centre
Phone:   +64 3 546 9339
Fax:   +64 4 471 1117
Email:   nelsonvc@doc.govt.nz
Address:   Co-located with Nelson i-SITE
Millers Acre/Taha o te Awa
79 Trafalgar Street
Nelson 7010
Postal Address:   Private Bag 5
Nelson 7042
 
Open hours

Monday to Friday 8:30 am – 5:00 pm
Saturday and Sunday 9:00 am – 4:00 pm

Points of interest

Recreation information for Abel Tasman and Kahurangi National Parks and Mount Richmond Forest Park. Bookings for Abel Tasman Coast Track and Heaphy Track huts and campsites.

Rotoiti / Nelson Lakes Visitor Centre
Phone:   +64 3 521 1806
Fax:   +64 4 471 1117
Email:   nelsonlakesvc@doc.govt.nz
Address:   View Road
St Arnaud
Postal Address:   PO Box 55
St Arnaud 7053
 
Open hours

8:00 am – 4:30 pm daily
May to Labour Weekend Saturdays and Sundays 9:00 am – 4:00 pm

Points of interest

Find out about huts, walks, campsites, conservation and the Rotoiti Nature Recovery Project.

Marlborough

Kaikoura i-SITE Visitor Information Centre
Phone:   +64 3 319 5641
Fax:   +64 4 471 1117
Email:   info@kaikoura.co.nz
Address:   West End
Kaikoura
Postal Address:   West End
Kaikoura
 
Points of interest

Mount Richmond Alpine Route, Molesworth Station, general information about the South Malborough area.

West Coast

Reefton i-SITE Visitor Information Centre
Phone:   +64 3 732 8391
Fax:   +64 4 471 1117
Email:   reefton@i-site.org
Address:   67–69 Broadway
Reefton
Postal Address:   PO Box 100
Reefton 7851
 

Reefton i-SITE Visitor Information Centre

Open hours

2nd December to end March: 8:30 am – 6:00 pm daily
April 8:45 am – 5:00 pm daily
May to Labour Weekend 9:00 – 4:30 daily
Tuesday after Labour Weekend to end November 8:45 – 5:00 daily

Paparoa National Park Visitor Centre
Phone:   +64 3 731 1895
Fax:   +64 4 471 1117
Email:   paparoavc@doc.govt.nz
Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873
Postal Address:   4294 Coast Road
Punakaiki
RD 1
Runanga 7873
 
Points of interest

Find out about the park, walks and other activities.

Westland Tai Poutini National Park Visitor Centre
Phone:   +64 3 752 0360
Fax:   +64 4 471 1117
Email:   westlandnpvc@doc.govt.nz
Address:   Co-located with Franz Josef i-SITE
69 Cron Street
Franz Josef Glacier 7856
Postal Address:   PO Box 14
Franz Josef Glacier 7856
 
Open hours

Labour weekend to Easter weekend: 8:30 am – 6:00 pm daily
Tuesday after Easter weekend until Friday before Labour weekend: 8:30 am – 4:45 pm daily

Points of interest

Glacier walks, guided trips, bookings, and displays.

Visit the Westland Tai Poutini National Park Visitor Centre

Awarua / Haast Visitor Centre
Phone:   +64 3 750 0809
Fax:   +64 4 471 1117
Email:   haastvc@doc.govt.nz
Address:   Haast Junction
Corner SH6 and Jackson Bay Road
Haast
South Westland
Postal Address:   PO Box 50
Haast 7844
 
Open hours

October to April 9:00 am – 6:00 pm daily
May to September 9:00 am – 4:30 pm daily
(Closed 12:30– 1:00 pm daily)

Points of interest

Te Wahipounamu South West New Zealand Heritage Area information and displays.

Canterbury

Ōtautahi / Christchurch Visitor Centre
Phone:   +64 3 379 4082
Fax:   +64 4 471 1117
Email:   christchurchvc@doc.govt.nz
Address:   Co-located with the Christchurch i-SITE
28 Worcester Boulevard
Christchurch 8013
Postal Address:   Private Bag 11089
Christchurch 8443
 
Open hours

Open daily 9:00 am – 4:45 pm

Arthur's Pass National Park Visitor Centre
Phone:   +64 3 318 9211
Fax:   +64 4 471 1117
Email:   arthurspassvc@doc.govt.nz
Address:   State Highway 73
Arthur's Pass
Postal Address:   PO Box 51008
Arthur's Pass 7654
 
Open hours

October to April 8:00 am – 5:00 pm daily
May to September 8:30 am – 4:30 pm daily

Points of interest

Walks, local history and conservation information.

Aoraki / Mt Cook National Park Visitor Centre
Phone:   +64 3 435 1186
Fax:   +64 4 471 1117
Email:   mtcookvc@doc.govt.nz
Address:   1 Larch Grove
Aoraki/Mt Cook
Postal Address:   PO Box 5
Aoraki/Mt Cook 7946
 
Open hours

October to April: 8:30 am – 5:00 pm daily
May to September: 8:30 am – 4:30 pm daily

Points of interest

Recreation information, mountaineering displays and a shop.

Visit the Aoraki/Mount Cook National Park Visitor Centre

Otago

Dunedin Visitor Centre
Phone:   +64 3 474 3300
Fax:   +64 4 471 1117
Email:   dunedinvc@doc.govt.nz
Address:   Co-located with Dunedin i-SITE
50 The Octagon
Dunedin
Postal Address:   PO Box 5244
Moray Place
Dunedin 9058
 
Open hours

Monday to Friday 8:30 am – 5.30 pm
Saturday and Sunday 8:45 am – 5:30 pm
Public holidays 9:00 am – 5:00 pm

Points of interest

Information about walks around Dunedin and where to view wildlife and marine mammals. 

Tititea / Mount Aspiring National Park Visitor Centre
Phone:   +64 3 443 7660
Fax:   +64 4 471 1117
Email:   mtaspiringvc@doc.govt.nz
Address:   Ardmore Street
Wanaka 9305
Postal Address:   PO Box 93
Wanaka 9343
 
Open hours

November to April: 8:00 am – 5:00 pm daily
May to October: Monday to Friday 8:30 am – 5:00 pm, Saturday 9:30 am – 4:00 pm
(Closed 12:00– 12:30 pm daily)

Points of interest

Gateway to Mount Aspiring National Park. Information on recreational activities and facilities in the park and surrounding regions.

Whakatipu-wai-Māori / Queenstown Visitor Centre
Phone:   +64 3 442 7935
Fax:   +64 4 471 1117
Email:   queenstownvc@doc.govt.nz
Address:   50 Stanley Street
Queenstown
9300
Postal Address:   PO Box 811
Queenstown 9348
 
Open hours

8:30 am – 4:30 pm daily
Anzac Day 25 April open  12:00 – 4:30 pm

Points of interest

Great Walk bookings and backcountry hut tickets. Local - Queenstown, Glenorchy, Arrowtown - and regional recreation information. Weather and track conditions. Safety information and conservation related retail. Interactive bird call display. Natural, goldmining and geological history and Ngai Tahu history and stories. 

Visit the Queenstown Visitor Centre

Fiordland

Te Rua-o-te-moko / Fiordland National Park Visitor Centre
Phone:   +64 3 249 7924
Fax:   +64 4 471 1117
Email:   fiordlandvc@doc.govt.nz
Address:   Fiordland National Park
Visitor Centre
Lakefront Drive
Te Anau 9600
Postal Address:   PO Box 29
Te Anau 9640
 
Open hours

May to Labour Weekend: 8:30 am to 4:30 pm daily
Tuesday after Labour weekend to April 8:00 am – 5:00 pm daily
Christmas Day open 8:30 – 11:30 am

Points of interest

Great Walks information and reservations for Milford, Kepler and Routeburn Tracks. Hut tickets and maps, weather and safety information. Fiordland conservation and history, conservation shop.

Visit the Fiordland National Park Visitor Centre

Southland

Rakiura National Park Visitor Centre
Phone:   +64 3 219 0009
Fax:   +64 4 471 1117
Email:   stewartisland@doc.govt.nz
Address:   15 Main Road
Oban
Stewart Island 9818
Postal Address:   PO Box 3
Stewart Island 9846
 
Open hours

April to October: Monday to Friday 8:30 am – 4:30 pm
Saturday and Sunday: April and May 9:00 am – 4:00 pm, June to September 10:00 am – 2:00 pm
Public Holidays 9:00 am – 4:00 pm or as indicated on front door

Visit the Rakiura National Park Visitor Centre

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