Visitor centres
Introduction
Contact your nearest DOC visitor centre for the latest information and our best tips for your visit to New Zealand's conservation areas.Check if a DOC visitor centre is open
Call before visiting as some visitor centres may have to physically close due to staff shortages or other issues.
We have DOC visitor centres nationwide, staffed by DOC rangers with first-hand local knowledge about conservation places and activities. Visit us for local information, bookings, and hut tickets.
Some isites and other visitor centres also provide DOC services. They are listed on this page.
If there is no DOC visitor centre in your region, search for an isite.
On public holidays: Visitor centre hours vary. Contact the centre to confirm if they're open.
Auckland
Tāmaki Makaurau / Auckland Visitor Centre | |
Phone: | +64 9 379 6476 |
Email: | aucklandvc@doc.govt.nz |
Address: |
No physical address Contact via email or phone |
Postal Address: |
PO Box 32026 Devonport Auckland 0744 |
Full office details |
Contact hours:
- 8 am – 12 pm, Monday, Tuesday, Thursday, Friday
If you need urgent help outside of those hours contact Kauaeranga Visitor Centre.
Bay of Plenty
Rotorua isite Visitor Information Centre | |
Fax: | +64 4 471 1117 |
Email: | rotoruavisitor@doc.govt.nz |
Address: |
1167 Fenton St Rotorua |
Postal Address: |
Private Bag 3007 Rotorua |
Full office details |
Rotorua isite Visitor Information Centre
Open hours:
- 8:30 am – 5 pm daily
DOC staff present:
- April – October: 9 am – 1 pm Monday to Friday
- November – March: 9 am – 4 pm Monday to Saturday
Canterbury
Arthur's Pass National Park Visitor Centre | |
Phone: | +64 3 318 9211 |
Email: | arthurspassvc@doc.govt.nz |
Address: |
104 West Coast Road Arthur's Pass |
Postal Address: |
PO Box 51008 Arthur's Pass 7654 |
Full office details |
Open hours:
- October to April: 8:30 am – 4:30 pm daily
- May to September: 8:30 am – 4:30 pm daily
Aoraki / Mt Cook National Park Visitor Centre | |
Phone: | +64 3 435 1186 |
Fax: | +64 4 471 1117 |
Email: | mtcookvc@doc.govt.nz |
Address: |
1 Larch Grove Aoraki/Mt Cook |
Postal Address: |
PO Box 5 Aoraki/Mt Cook 7946 |
Full office details |
Open hours:
- November to April: 8:30 am – 5 pm daily
- May to October: 8:30 am – 4:30 pm daily
Central North Island
Tongariro National Park Visitor Centre | |
Phone: | +64 7 892 3729 |
Fax: | +64 4 471 1117 |
Email: | tongarirovc@doc.govt.nz |
Address: |
Whakapapa Village State Highway 48 Mount Ruapehu |
Postal Address: |
PO Box 71029 Whakapapa Village Mount Ruapehu 3951 |
Full office details |
Open hours:
- 8 am – 4:30 pm daily (Closed Christmas Day)
Coromandel
Kauaeranga Visitor Centre | |
Phone: | +64 7 867 9080 |
Fax: | +64 4 471 1117 |
Email: | kauaerangavc@doc.govt.nz |
Address: |
995C Kauaeranga Valley Road Thames 3577 |
Postal Address: |
PO Box 343 Thames 3540 |
Full office details |
Open hours:
- 8:30 am – 4 pm daily
East Coast
Te Urewera Centre | |
Phone: | 06 837 3900 |
Email: | teureweravc@ngaituhoe.iwi.nz |
Address: |
Te Kura Whenua 6249 Lake Road/SH38 Waikaremoana 4195 Te Urewera |
Postal Address: |
Kaitawa DOC Mailshed Kaitawa Village RD 5 Wairoa 4195 |
Full office details |
Open hours:
- 8:00 am – 4:30 pm Monday to Friday
Fiordland
Te Rua-o-te-moko / Fiordland National Park Visitor Centre | |
Phone: | +64 3 249 7924 |
Fax: | +64 4 471 1117 |
Email: | fiordlandvc@doc.govt.nz |
Address: |
Fiordland National Park Visitor Centre Lakefront Drive Te Anau 9600 |
Postal Address: |
PO Box 29 Te Anau 9640 |
Full office details |
Open hours
- May – October: Monday to Saturday, 9 am – 12 pm, and 1 - 4 pm (closed 12 - 1 pm). Closed Sundays.
- November – April: Open daily, 8:30 am – 4:30 pm.
Public holidays
Open as usual on all public holidays except:
- Anzac Day, 25 April: Open 1 pm – 4:30 pm, and
- Christmas Day: Closed all day
Visit the Te Rua-o-te-moko / Fiordland National Park Visitor Centre
Nelson and Marlborough
Whakatū / Nelson Visitor Centre | |
Phone: | +64 3 546 9339 |
Fax: | +64 4 471 1117 |
Email: | nelsonvc@doc.govt.nz |
Address: |
Millers Acre/Taha o te Awa 79 Trafalgar Street Nelson 7010 |
Postal Address: |
Private Bag 5 Nelson 7042 |
Full office details |
Open hours:
- Monday to Friday: 8:30 am – 5 pm
- Saturday and Sunday: 9 am – 4 pm
Rotoiti / Nelson Lakes Visitor Centre | |
Phone: | +64 3 521 1806 |
Email: | nelsonlakesvc@doc.govt.nz |
Address: |
View Road St Arnaud |
Postal Address: |
PO Box 55 St Arnaud 7053 |
Full office details |
Open hours:
- Winter (1 May – 30 September): 9 am – 4 pm
- Summer (1 October – 30 April): 8 am – 4.30 pm
Closed:
- Christmas Day
- The Visitor Centre will close for 30 minutes between 12 pm – 1 pm during winter
Otago
Dunedin Visitor Centre | |
Phone: | +64 3 474 3300 |
Fax: | +64 4 471 1117 |
Email: | dunedinvc@doc.govt.nz |
Address: |
50 The Octagon Dunedin |
Postal Address: |
PO Box 5244 Moray Place Dunedin 9058 |
Full office details |
Open hours:
- Monday to Friday: 8:30 am – 6 pm
- Saturday and Sunday: 8:45 am – 6 pm
- Public holidays: 9 am – 5 pm
Tititea / Mount Aspiring National Park Visitor Centre | |
Phone: | 0272696871 |
Fax: | 03 4437660 |
Email: | wanakavc@doc.govt.nz |
Address: |
1 Ballantyne Road Wanaka 9305 |
Postal Address: |
PO Box 93 Wanaka 9343 |
Full office details |
Open hours:
- November to April: 8 am – 5 pm daily
- May to October: Monday to Friday 8:30 am – 5 pm, closed Saturday and Sunday
Closed
- May to October: Monday to Saturday 12 pm – 12:30 pm, all day Sunday
- Christmas Day
Whakatipu-wai-Māori / Queenstown Visitor Centre | |
Phone: | +64 3 442 7935 |
Fax: | +64 4 471 1117 |
Email: | queenstownvc@doc.govt.nz |
Address: |
50 Stanley Street Queenstown 9300 |
Postal Address: |
PO Box 811 Queenstown 9348 |
Full office details |
Open hours:
- November to April: 8:30 am – 4:30 pm daily
- May to October: 8:30 am – 4:30 pm Monday – Saturday, closed Sunday
- Anzac Day 25 April: 1 pm – 4:30 pm
- Open on public holidays, except Christmas Day
Southland
Rakiura National Park Visitor Centre | |
Phone: | +64 3 219 0009 |
Fax: | +64 4 471 1117 |
Email: | stewartisland@doc.govt.nz |
Address: |
15 Main Road Oban 9818 |
Postal Address: |
PO Box 3 Rakiura/Stewart Island 9846 |
Full office details |
Open hours:
- April to June: 8:30 am – 4:30 pm daily
- July to September:
- 9 am – 4 pm, Monday – Friday
- 10 am – 2 pm, Saturday and Sunday
- October:
- 8:30 am – 4:30 pm, Monday – Friday
- 9:30 am – 2:30 pm, Saturday and Sunday
- November:
- 8:30 am – 4:30 pm, Monday – Friday
- 9:30 am – 2:30 pm, Saturday and Sunday
- December:
- 8:30 am – 5 pm, Monday – Sunday
- 9 am – 4 pm, Saturday 24, Monday 26 and Tuesday 27 December
- Closed, Christmas Day, Sunday 25 December
- January:
- 9 am – 4 pm, Sunday 1, Monday 2 and Tuesday 3 January
- 8:30 am – 5 pm, Monday – Sunday
Public holidays:
- Except Christmas day: same as weekend times or as indicated on front door
- Christmas Day: closed
Taranaki
Egmont National Park Visitor Centre | |
Phone: | +64 6 756 0990 |
Fax: | +64 4 471 1117 |
Email: | egmontvc@doc.govt.nz |
Address: |
2879 Egmont Rd Egmont National Park |
Postal Address: |
PO Box 462 New Plymouth 4340 |
Full office details |
Open hours:
- December to March: 8 am – 3.30 pm daily
- April to November: 8:30 am – 4 pm daily
- Closed Christmas Day
Dawson Falls Visitor Centre | |
Phone: | +64 27 443 0248 |
Fax: | +64 4 471 1117 |
Email: | egmontvc@doc.govt.nz |
Address: |
Manaia Rd Egmont National Park |
Postal Address: |
PO Box 462 New Plymouth 4340 |
Full office details |
Open hours:
- 9 am to 4 pm, Thursday to Sunday all year round.
- Sometimes open on public holidays depending on staff availability.
Wellington
Kapiti Wellington Visitor Centre | |
Phone: | +64 4 384 7770 |
Email: | wellingtonvc@doc.govt.nz |
Address: |
18 - 32 Manners Street Wellington 6011 |
Postal Address: |
PO Box 10420 The Terrace Wellington 6143 |
Full office details |
Open hours:
- 8:30 am – 4 pm Monday to Friday
- Closed weekends and public holidays
West Coast
Paparoa National Park Visitor Centre | |
Phone: | +64 3 731 1895 |
Fax: | +64 4 471 1117 |
Email: | paparoavc@doc.govt.nz |
Address: |
4294 Coast Road Punakaiki RD 1 Runanga 7873 |
Postal Address: |
4294 Coast Road Punakaiki RD 1 Runanga 7873 |
Full office details |
Open hours:
- April – November: 9 am – 4:30 pm daily
- December – March: 9 am – 5 pm daily
Westland Tai Poutini National Park Visitor Centre | |
Phone: | +64 3 752 0360 |
Fax: | +64 4 471 1117 |
Email: | westlandnpvc@doc.govt.nz |
Address: |
69 Cron Street Franz Josef Glacier 7856 |
Postal Address: |
PO Box 14 Franz Josef Glacier 7856 |
Full office details |
Open hours:
- 8:30 am – 5 pm daily (depending on staff availability, the visitor centre may be closed over the lunch period)
Visit the Westland Tai Poutini National Park Visitor Centre
Awarua / Haast Visitor Centre | |
Phone: | +64 3 750 0809 |
Fax: | - |
Email: | haastvc@doc.govt.nz |
Address: |
Haast Junction Corner SH6 and Jackson Bay Road Haast South Westland |
Postal Address: |
PO Box 50 Haast 7844 |
Full office details |
Open hours:
- 9 am – 4:30 pm daily (depending on staff availability, the visitor centre may be closed over the lunch period)