Contact us
Introduction
Send your questions or feedback to the most relevant contact to get the best and fastest response from the Department of Conservation.Ask us a question
Find contact information for:
- bookings and visitor information
- DOC offices
- general enquiries
- Official Information Act requests
- media enquiries
If you want to call, phone the local DOC office or visitor centre.
COVID-19
Identify a species
DOC doesn't identify plant or animal species or need images of them.
Ways you can get a species identified
Tell us something
- Give feedback about this website.
- Update your details for remedial payments if you were employed by DOC during 2010–17.
Feedback about your visit or issues
Report urgent safety or facility damage by calling 0800 DOC HOT (0800 362 468).
Give feedback and non-urgent issues online – this survey takes a few minutes to complete.
Report illegal activity
Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).
If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.
Illegal activity includes:
- illegal whitebaiting
- vandalism of huts and tracks
- removal of plants from reserves
- killing or catching native wildlife
- fishing in marine reserves
- disturbing marine mammals.
Report sick, injured or dead wildlife
How to report sick, injured or dead wildlife
Report conservation emergencies
Call the DOC emergency hotline 0800 DOC HOT (0800 362 468).
If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.
Conservation emergencies include damaged and/or unsafe visitor facilities.
Call 111 for all fire and search and rescue emergencies.
Send us your recreation photos
We're looking for specific photos to use on our website.
