Introduction

Send your questions or feedback to the most relevant contact to get the best and fastest response from the Department of Conservation.

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COVID-19: Everyone should stay at home

New Zealand is in a COVID-19 Level 4 state of emergency. Everyone should stay at home and put recreation on hold. Many of our programmes and services will not be provided at this time. 

DOC's response to COVID-19

We do not identify species

See Identify a species to find out how to report your observation.

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Report illegal activity

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.

Illegal activity includes:

  • illegal whitebaiting
  • vandalism of huts and tracks
  • removal of plants from reserves
  • killing or catching native wildlife
  • fishing in marine reserves
  • disturbing marine mammals.

More information about reporting illegal activity

Report sick, injured or dead wildlife

  • 1–2 animals: call the DOC emergency hotline 0800 DOC HOT (0800 362 468).
  • 3 or more animals: call the Ministry for Primary Industries (MPI) pest and disease hotline 0800 80 99 66.
  • Whale or dolphin strandings: call the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Report conservation emergencies

Call the DOC emergency hotline 0800 DOC HOT (0800 362 468).

If you're Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call us.

Conservation emergencies include damaged and/or unsafe visitor facilities.

Call 111 for all fire and search and rescue emergencies.

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