Visit the Tongariro National Park Visitor Centre to learn about the natural and cultural values of the park.


DOC visitor centres are open

If you want to go to a DOC visitor centre you must be fully vaccinated. In the visitor centre:

  • have your My Vaccine Pass ready for checking
  • wear your face covering at Orange and Red settings unless exempt
  • scan the QR code or keep a record of your visit using the record keeping slips and box
  • keep your distance from people you don’t know.

COVID-19 vaccine policy for DOC visitor facilities.

More about DOC's response to COVID-19.

The Tongariro National Park Visitor Centre is located at Whakapapa Village, the main gateway into Tongariro National Park – New Zealand’s first national park and dual world heritage area. This visitor centre was historically known as Whakapapa Visitor Centre

The centre was first established in the 1960s and was redeveloped in 2001.

Opening hours

8 am – 4:30 pm daily

Closed Christmas day (25 December).

Information and services you can find here

  • hiking track information and current conditions
  • weather, ski field, and avalanche reports
  • exhibits on the volcanoes, māori mythology, flora and fauna
  • a 3D model of the national park
  • audio-visual displays
  • quality merchandise including books, postcards, clothing and gifts
  • hut tickets and Great Walk reservations
  • topographical maps and brochures
  • hunting permits
  • 24 hour access foyer with public telephone, weather and track information
Tongariro National Park Visitor Centre
Phone:   +64 7 892 3729
Fax:   +64 4 471 1117
Address:   Whakapapa Village
State Highway 48
Mount Ruapehu
Postal Address:   PO Box 71029
Whakapapa Village
Mount Ruapehu 3951
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