Send your questions and feedback to the most relevant contact to help us get you the best response.

For enquiries relating to (this website) or the Department of Conservation, email or phone the most relevant contact listed below.

Regional enquiries

Contact your local DOC office who can best help you with regional enquiries.

Visitor and information centres can give you advice on the places you are visiting.

Report illegal activity

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Ilegal activity includes:

  • illegal whitebaiting
  • vandalism of huts and tracks
  • removal of plants from reserves
  • killing or catching native wildlife
  • fishing in marine reserves
  • disturbing marine mammals.

More information about reporting illegal activity

Report sick, injured or dead wildlife

For 1–2 animals, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

For 3 or more animals, ring  the Ministry for Primary Industries (MPI) pest and disease hotline 0800 80 99 66.

For whale or dolphin strandings, ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Report conservation emergencies

Ring the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Conservation emergencies include damaged and/or unsafe visitor facilities.

Call 111 for all fire and search and rescue emergencies.

Official Information Act requests

See Making an Official Information Act request.


Great Walks booking enquiries: email or phone 0800 694 732.

DOC campsites, huts and lodges booking enquiries: contact the local visitor centre or DOC office at the specific destination.

Media enquiries

For national and regional media enquiries contact our media and communications team.

Feedback about website

Submit feedback online or email

Send us your photos: share photos you've taken of our huts, campsites, tracks or places - we may add them to our website.

General enquiries

Make a general enquiry online or contact National Office:

Whare Kaupapa Atawhai / Conservation House
PO Box 10420
Wellington 6143

Note: We do not provide a species identification service. Use NatureWatch for help with identifying a species.

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