In the “Statement of Intent 2003 – 2006”
- Key step 1: Protect and restore New Zealand’s natural heritage
- Key step 2: Minimise biosecurity risk
- Key step 3: Protect and interpret New Zealand’s diverse historic and cultural heritage
- Key step 4: Promote recreation and increase public enjoyment of places managed by the department
- Key step 5: Engage the community in conservation
- Key step 6: Promote effective partnerships with tangata whenua
- Key step 7: Organisational capability
- Activities not covered by key steps
Part 3 of this Statement of Intent describes in greater detail what the Department expects to see happen as a result of its actions toward each of its seven key steps. Each key step is described in terms of:
- What is wanted – the Outcome.
- How the Department will know whether it is making progress towards the outcome – the Outcome Indicator.
- The work the Department will do toward achieving the outcome – Outputs.
- How the Department will know whether it has delivered on the outputs – Measures and Targets.
Note that the Outcome and the Outcome Indicator both have a five-year focus. The Outputs, Measures and Targets are from the Department’s 2003/04 work programme, and together they form the Department’s Service Performance Objectives – its annual effort toward achieving the key step outcomes.
Link to the departmental output classes
Each of the seven key steps (and its five-year outcomes) is linked to the Department’s output classes for Vote Conservation and Vote Biosecurity.
- Vote Conservation is covered by Key Step 1 and Key Steps 3 – 6, which fall across the output classes D1 – D4.
- Vote Biosecurity is covered in Key Step 2 and spread across the output classes D7 – D10.
- Key Step 7 is not specified in any particular output class because, with the exception of policy advice, it is a whole-of-organisation issue.
- Policy advice (output class D5) is covered in the section titled “Activities not covered by the Key Steps.”
Note that the table in Appendix 3 clarifies these links, and that the financial details for these output classes are in Part 4 of this Statement of Intent.
The Department has in place more than 300 policies, standards, best practice documents and standard operating procedures to guide its work. These quality standards are applied to all aspects of its operation.
The Department runs an Operating Review System that involves managers at all levels of the business in monthly reviews where exception reporting is used to identify operational issues, such as compliance with standard operating procedures.