Fees and bookings

Fees
Booking Great Walk Tickets
Commercial groups
Booking on behalf of others
Booking Terms and Conditions

Fees

Fees are charged per person, per night to stay in huts or campsites on the Heaphy Track. There are no fees for park entry or to complete a day walk on the track. Pay your fees by purchasing Great Walk Tickets before you start the track.

• A Great Walk Campsite Ticket can be upgraded to a Great Walk Hut Ticket after 6 pm provided there is space available and the additional fees are paid.
• Maximum stay period of 2 nights at huts and campsites apply.

Booking Great Walk Tickets

Obtain your Great Walk Tickets by booking the huts or campsites on the Heaphy Track. A Great Walk Ticket ensures you a place in the huts or campsites you have booked. If you fail to obtain Great Walk Tickets the huts and campsites on the track will not be available to you. Bookings can be made online or manually via post, phone, fax, email or in person at some DOC visitor centres.

Before booking

Make sure you read the Heaphy Track information provided in this section and the terms and conditions below before making your booking.

Booking online

1. To start your online booking or to check availability check the Heaphy Track bookings.

2. Once you have completed your booking your Great Walk Ticket will be emailed to you directly in the form of a confirmation letter as well as being displayed on screen. Print it out and take it with you on the track as proof of payment. Failure to do so will result in a penalty fee of up to 100%.

Manual bookings

1. Check the hut or campsite availability. Choose a preferred start date and one or more alternate start dates as your preferred choice may no longer be available by the time your booking form is received by the Booking Office.

2. Print the Heaphy Track booking form (PDF, 94K) complete it and forward it on to the Great Walks Helpdesk Nelson. Alternatively bookings can be made in person at some DOC visitor centres and selected offices.

3. Your Great Walk Ticket will be sent to you in the form of a confirmation letter by post or email. If you make your booking in person you will receive your confirmation letter at the time of booking. You must have this letter with you on the track as proof of your booking. Failure to do so will result in a penalty fee of up to 100%.

Manual bookings cannot be processed without full payment of fees. A booking fee will apply.

Note: The last places to make bookings are the Takaka i-SITE (for the eastern side of the Heaphy Track) and the Westport i-SITE (for the western side of the Heaphy Track). These offices are open during office hours 7 days a week.

Commercial groups

Commercial and/or guided groups are not permitted to use Department of Conservation facilities/services unless authorised by the Department of Conservation via a Concession or other agreement.

Concessions are required for, but not restricted to: guiding or accompanying groups (including tramping, walking, fishing, hunting, climbing/ski tours, kayaking/canoeing); transport services; commercial education or instruction activities. Management plans for each national park set out what concession activity is permitted.

Find out about Concessions.

Booking on behalf of others

• Commercial Agents wishing to make multiple bookings for facilities/services on behalf of customers must hold an Agent agreement with or obtain permission from the Department of Conservation. 
• A booking is required for each adult, youth, child and infant intending to use a facility or service and the given name, family name, age, gender and nationality of each party member must be entered at the time of booking.
• Bookings are not transferable from one person/entity to another.
• Names listed on the booking as using facility/ies and/or service/s may not be substituted unless approved via a Department of Conservation office. Substitution of all or the majority of names listed on a booking will not be approved. Those persons named on the booking may be required as proof of identity when collecting tickets or accessing facilities/services booked. Accepted forms of ID are a passport, driver’s licence, credit card or student ID.

Booking Terms and Conditions

Read the Booking Terms and Conditions for general information, age ranges, prices, discounts, penalty rates and the alterations and cancellations policy.

Bookings not meeting the Terms and Conditions are treated as invalid, and will be reversed (cancelled) by the Department of Conservation.

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