Concessionaire safety plans

All concessionaires must have an independently audited safety plan if they offer recreation/tourism activities and especially if they offer adventure activities.

These guidelines explain why safety plans are necessary and guides you on how you can prepare one and have it checked by a qualified and independent auditor.

The nature of the land managed by the Department of Conservation (DOC) means that many concession activities have inherent safety issues. In addition, DOC has obligations to provide for the safety of visitors, concessionaires and their clients, who use land managed by them. Concessionaires have similar obligations.

To fulfil its obligations DOC will require you to prepare a safety plan, and have it independently audited, prior to commencing the concession activity.

All concessionaires who are “adventure activity operators” under the Health and Safety in Employment (Adventure Activities) Regulations 2011 must have a safety audit certificate and be registered with WorkSafe New Zealand in order to comply with the Regulations.

If you do not offer recreation/tourism activities to clients or competitors then you may not need to prepare a safety plan for DOC. Check with your DOC case manager (permissions advisor or ranger) for advice on this matter.

A safety plan is good for business. It is helpful as a framework to develop a concession operation; it requires you to pro-actively think about possible problems and issues. As a result it will improve the value of the product you provide to your customers and increase the value of your business.

Safety plan guidelines

Download the publication

Concessionaire safety plans - guidelines for applicants (PDF, 110K)

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